Businesses need tech these days, even if it’s just to get them online. People are using the internet for everything. They research what they want and need online, they talk about it online with their friends (and even people they don’t know), and they even do a good deal of their shopping online.

Because your customers are online, using tech to check out your company, it makes sense that you need to be there as well, and you need to be using some of that same tech. It’s not just about having computers these days. You need to be in constant contact, nearly 24/7 because that’s what people want. [Read more…]